effective internal email distribution lists
I've been thinking about internal e-communications within groups, and how much the dynamics change when more people are added.
The obvious way to deal with this is to split up the list along functional lines. For instance on a software project, having 4 lists: team-all, team-sales, team-qa, team-dev.
While this is useful, I think another important division is to differentiate between announcements and discussions. In fact, the internet community has a long-standing tradition of splitting SIG lists this way.
Key characteristics of discussion lists:
- participation is optional
- participation level is configurable
- the discussion threads are archived
The configurable participation level allows users to decide how often they receive messages:
The online archive gives other benefits:
This last point is a gray area, since it is a convergence of newgroups with listserv.
The SocialText wiki engine can be made to simulate this through its email notifications.
SocialText email-and-forum-related features:
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